Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of the FlickWeb website and the general conditions under which FlickWeb provides web development, eCommerce development, custom web application development, consulting, maintenance, support, and related digital services.

By using this website, contacting us, requesting a quote, accepting a proposal, or working with us, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use this website or request our services.

2. Company information

This website is operated by:

FlickWeb, spletne storitve in razvoj, Mihael Vrankar s.p.
Soteska 67
1241 Kamnik
Slovenia

Tax number: 78614970
Registration number: 9875646000
VAT status: Not VAT registered
Email: info@flick-web.com
Website: flick-web.com

FlickWeb provides services including, but not limited to:

• Custom WordPress development
• Shopify development
• WooCommerce development
• Laravel and Vue/Nuxt web applications
• Website redesign
• Website maintenance and support
• Performance optimization
• API integrations
• Technical consulting

3. Website use

The content on this website is provided for general information about FlickWeb, our services, our projects, and web development topics.

You agree not to use this website in a way that:

• Violates applicable laws
• Attempts to gain unauthorized access to the website, server, accounts, or systems
• Interferes with website security, performance, or availability
• Copies, scrapes, or reuses website content without permission
• Sends spam, malicious files, harmful code, or automated abuse
• Misrepresents your identity or affiliation
• Infringes the rights of FlickWeb or any third party

We reserve the right to restrict access to the website if we believe there has been misuse or harmful activity.

4. Website content

We try to keep the information on this website accurate and up to date. However, we do not guarantee that all content is complete, current, error-free, or suitable for your specific situation.

The content on this website does not constitute legal, financial, tax, technical, or business advice. Any decisions you make based on website content are your own responsibility.

We may update, change, remove, or replace website content at any time without notice.

5. Service inquiries and proposals

Submitting a contact form, project request, email, or inquiry does not create a contract between you and FlickWeb.

A business relationship begins only when both parties agree on the scope, pricing, timeline, and other project terms in writing. This may happen through a signed agreement, written proposal acceptance, email confirmation, or another mutually accepted written form.

Any proposal, estimate, or timeline provided by FlickWeb is based on the information available at the time. If requirements, assumptions, content, integrations, third-party tools, or technical conditions change, pricing and timeline may also change.

6. Scope of services

The exact scope of services will be defined separately for each project.

Services may include strategy, planning, design, development, testing, deployment, integrations, consulting, maintenance, support, or optimization, depending on what is agreed.

Any work not clearly included in the agreed scope may be treated as additional work and charged separately.

Examples of additional work may include:

• Extra design revisions outside the agreed direction
• Additional pages or templates
• New functionality
• New integrations
• Content entry beyond the agreed scope
• Third-party tool setup not included in the proposal
• Urgent fixes or priority work
• Additional meetings or consulting
• Changes requested after approval
• Migration, cleanup, or debugging work not originally included
• Work caused by third-party limitations or unexpected technical issues

We will inform the client when a request appears to fall outside the agreed scope.

7. Client responsibilities

To complete a project successfully, the client must provide necessary information, content, feedback, access, and approvals on time.

This may include:

• Text content
• Images and brand assets
• Logo files
• Login credentials
• Hosting access
• WordPress admin access
• Shopify admin access
• Domain or DNS access
• API access
• Analytics access
• Product information
• Legal texts
• Third-party service access
• Business and technical requirements
• Feedback and approvals

Delays in providing required materials, access, feedback, or approvals may affect the project timeline and delivery date.

The client is responsible for ensuring that any materials they provide, including text, images, videos, trademarks, fonts, licenses, product data, and other assets, do not infringe third-party rights.

The client is also responsible for the accuracy, legality, and completeness of their own website content, product information, legal pages, privacy notices, terms, cookie notices, and business claims.

8. Client access and credentials

If the client provides access to hosting, WordPress, Shopify, DNS, APIs, analytics, Git repositories, email accounts, or other systems, FlickWeb will use such access only for the purpose of providing agreed services.

The client is responsible for granting appropriate access levels and removing access when it is no longer needed.

FlickWeb is not responsible for issues caused by incorrect access permissions, missing access, revoked access, third-party account restrictions, or changes made by the client or other third parties.

9. Timelines and delivery

Project timelines are estimates unless explicitly agreed otherwise in writing.

We make reasonable efforts to deliver work within the agreed timeframe, but timelines may change due to:

• Changes in project scope
• Delayed feedback or missing materials
• Delayed approvals
• Third-party service issues
• Technical complexity discovered during the project
• Client-requested revisions
• Platform limitations
• Force majeure events or circumstances outside our reasonable control

FlickWeb is not responsible for delays caused by the client, third-party providers, external platforms, or circumstances outside our control.

10. Payments and invoices

Pricing, payment schedule, deposit requirements, and payment terms will be defined in the proposal, invoice, or written agreement for each project.

Deposit requirements depend on the scale, complexity, and type of project and will be agreed before work begins.

Unless otherwise stated on the invoice or agreed in writing, invoices are due within 15 days from the invoice date.

Late payment may result in:

• Paused work
• Delayed delivery
• Suspension of support or maintenance
• Suspension of access to deliverables not yet transferred
• Additional costs where permitted by law

FlickWeb is not responsible for delays caused by unpaid invoices.

VAT is not charged in accordance with Slovenian VAT legislation because the provider is not VAT registered.

11. Third-party costs

Some projects may require third-party tools, services, subscriptions, or licenses.

These may include, for example:

• Hosting
• Domain registration
• Premium WordPress plugins
• Shopify apps
• SaaS tools
• Stock images
• Fonts
• Payment provider fees
• Third-party APIs
• Email services
• Security services
• Analytics tools

Responsibility for third-party costs will be defined in the proposal or agreed separately. Unless a third-party cost is clearly included in FlickWeb’s price, the client may be responsible for paying it directly or reimbursing it after approval.

FlickWeb will not intentionally purchase paid third-party services on behalf of the client without prior approval.

12. Revisions and changes

Reasonable revisions are included when they are part of the agreed scope.

A revision means an adjustment to already agreed work. A request that introduces new functionality, a new layout, a new section, a new integration, a different direction, or a major change in approved work may be treated as additional work.

We will inform the client when a request falls outside the agreed scope and may require additional budget or timeline.

13. Approval and project completion

The client is responsible for reviewing deliverables and providing feedback within a reasonable time.

Once the client approves the work, requests launch, starts using the delivered website, store, or application, or fails to provide feedback for a reasonable period after delivery, the project may be considered completed.

After completion, further changes, improvements, new features, or support may be handled under a maintenance agreement, support arrangement, or separate quotation.

14. Launch and 30-day bug-fix period

Unless agreed otherwise, FlickWeb provides a 30-day bug-fix period after launch for issues directly related to the agreed project scope and the work delivered by FlickWeb.

This bug-fix period covers defects in agreed functionality that were caused by FlickWeb’s work.

It does not cover:

• New features
• Design changes
• Content changes
• Third-party platform issues
• Hosting problems outside our control
• Plugin, theme, app, or API changes
• Issues caused by client changes
• Issues caused by third-party developers or contractors
• Issues caused by software updates after launch
• Problems caused by incorrect use, missing information, or changed requirements

After the 30-day period, support and fixes may be handled under a maintenance agreement or separate quotation.

15. Maintenance and support

Maintenance and support are not included after project completion unless agreed separately.

Ongoing support may include updates, bug fixes, monitoring, backups, performance improvements, small changes, consulting, or feature development, depending on the agreed support arrangement.

If the client or a third party modifies the website, code, server, plugins, theme, Shopify configuration, application, integrations, or settings after delivery, FlickWeb is not responsible for issues caused by those changes.

16. Third-party services and platforms

Many websites and applications depend on third-party services, such as hosting providers, domain registrars, payment processors, analytics tools, plugins, APIs, Shopify apps, email providers, CDN providers, or external software.

FlickWeb is not responsible for:

• Downtime of third-party services
• Price changes
• Policy changes
• API changes
• Bugs in third-party tools
• Discontinued services
• Security incidents at third-party providers
• Platform limitations
• Rejected app/plugin updates
• Changes made by providers outside our control

We may recommend third-party tools, but the final decision to use them remains the client’s responsibility unless otherwise agreed.

17. Intellectual property

Unless otherwise agreed in writing, the client receives ownership of the final custom work created specifically for them after full payment has been received.

This may include custom website templates, custom design implementation, and project-specific code created for the client.

However, FlickWeb retains ownership of:

• Pre-existing code
• Internal tools
• Reusable components
• Development workflows
• Know-how
• General methods
• Frameworks
• Libraries
• Boilerplates
• Non-client-specific solutions

The client may use the final delivered work for their own business purposes after payment has been completed.

The client may not resell, redistribute, repackage, or claim ownership of FlickWeb’s pre-existing tools, reusable systems, or internal materials unless explicitly agreed in writing.

Third-party software, plugins, themes, fonts, images, libraries, and tools remain subject to their own licenses.

18. Portfolio, case studies, and credit

Unless otherwise agreed in writing, FlickWeb may display completed work in its portfolio, case studies, proposals, social media, and marketing materials.

This may include the client’s name, logo, website screenshots, project description, and general explanation of the work performed.

If a project is confidential, the client must notify FlickWeb in writing before the project starts.

FlickWeb may also include a discreet website credit, such as “Website by FlickWeb,” unless the client requests removal.

19. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties without permission, except where required by law or necessary to perform the agreed services.

Confidential information may include:

• Business plans
• Login credentials
• Technical data
• Customer data
• Project documentation
• Pricing
• Internal processes
• Source code
• Non-public business information

This obligation continues after the project ends.

20. External collaborators

FlickWeb may work with selected external collaborators or contractors when needed for project delivery.

External collaborators are chosen carefully and are involved only when appropriate for the project. They may assist with development, design, technical work, consulting, or other project-related tasks.

FlickWeb remains responsible for managing the project relationship with the client unless otherwise agreed.

21. Data protection

We process personal data in accordance with our Privacy Policy.

The client is responsible for ensuring that their own website, store, application, cookie banner, privacy policy, terms, data collection practices, and marketing tools comply with applicable laws.

FlickWeb can help implement technical privacy-related features, such as cookie banners or consent tools, but legal compliance remains the client’s responsibility unless explicitly agreed otherwise in writing.

22. Warranties and disclaimers

FlickWeb aims to deliver professional, reliable, and high-quality work.

However, we do not guarantee that:

• The website or application will be completely error-free
• All third-party tools will work without interruption
• Search engine rankings will improve
• Sales, leads, revenue, or conversions will increase
• A website will be compatible with every future browser, plugin, app, API, or software update
• A third-party platform will continue to operate in the same way
• Performance scores will remain unchanged after future content, plugin, hosting, or platform changes

Performance, SEO, conversion, and business outcomes depend on many factors outside our control.

23. Limitation of liability

To the maximum extent permitted by law, FlickWeb is not liable for indirect, incidental, special, or consequential damages, including loss of profits, loss of revenue, loss of data, business interruption, reputational damage, or losses caused by third-party services.

Our total liability for any claim related to a project or service is limited to the amount paid by the client for the specific service giving rise to the claim, unless mandatory law provides otherwise.

Nothing in these Terms limits liability where such limitation is not allowed by applicable law.

24. External links

This website may contain links to third-party websites. These links are provided for convenience only.

FlickWeb is not responsible for the content, availability, security, accuracy, or privacy practices of third-party websites.

25. Termination

Either party may terminate a project or service agreement according to the terms agreed in writing.

If a project is terminated before completion, the client must pay for all work completed up to the termination date, including any approved third-party costs already incurred.

FlickWeb may suspend or terminate services if the client:

• Fails to pay invoices
• Breaches these Terms
• Misuses delivered work
• Fails to provide necessary cooperation
• Provides unlawful or infringing materials
• Acts abusively or unprofessionally
• Requests work that FlickWeb reasonably considers unlawful, unethical, or harmful

26. Force majeure

FlickWeb is not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, internet outages, cyberattacks, server failures, platform outages, government actions, illness, war, strikes, power outages, or other unforeseen circumstances.

27. Changes to these Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this website with the updated date.

Continued use of the website after changes are published means that you accept the updated Terms.

For existing client projects, the terms agreed at the time of project confirmation will apply unless both parties agree otherwise.

28. Governing law and jurisdiction

These Terms & Conditions are governed by the laws of the Republic of Slovenia.

Any disputes will first be handled through good-faith communication between the parties. If a dispute cannot be resolved amicably, the competent court in Slovenia shall have jurisdiction, unless mandatory law provides otherwise.

29. Contact

For questions about these Terms & Conditions, contact us at:

FlickWeb, spletne storitve in razvoj, Mihael Vrankar s.p.
Soteska 67
1241 Kamnik
Slovenia

Email: info@flick-web.com
Website: flick-web.com